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Hello, I have been unable to access the ALEJANDRA PORTAL for many months. What’s wrong, no longer have access to the router configuration? After logging into “my movistar” and access the ALEJANDRA portal again, I get stuck on a screen like this and I can’t go any further, and I’ve been like that for months, …

My movistar

The idea was to familiarize a little with the Alejandra system, that to more than one perhaps will remove of problems at the time of opening ports, manage wifis, or some other problem since the interface and the way to access the router is much easier, all this at the cost of waiting a little more to access the router apart from that you must have internet.

First of all, for all those who want to enter through the gateway tell them that you can not -temporarily- access the router through the typical gateway type 192.168.1.1.1, as Telefonica has been specifically commissioned to change the default key of our router that, of course, we will not be able to find it in any way.

In this section we can edit both the IP of the router, as well as the DNS of the router in case we want to indicate others, or also the IP ranges of the automatic allocation of IPS (DHCP). After the changes click on the MODIFY button.

Here we will be able to save our configuration in a template, in Name we will specify the name we will give to our template and click on send. To retrieve it, we only have to check the box with the corresponding name and click on accept.

Smart wifi movistar

The Alejandra portal is a service provided by Telefónica Movistar that allows you to manage and configure the router remotely from a web interface provided by them. The advantages are the simplicity and usability of the portal, but the disadvantages are greater: we lose access to the router through more common methods (telnet, web…), sometimes the portal does not work well or does not connect to our router…

Specifically in this tutorial, we will explain how to open ports so that our applications work better, including the well-known Emule, Bittorrent or any video game that requires several open ports. First of all we recommend you to visit our Imagenio Forum where you will find tutorials and tricks to get the most out of your Movistar TV.

Movistar fiber optic router

Portal Alejandra is the exclusive service of Movistar that allows you to configure your router without having to access it directly from the 192.168.1.1 gateway. We show you how to access the Portal Alejandra.

Most routers, both those installed by telecommunications operators and the routers you can buy in stores, use the IP address 192.168.1.1.1 or 192.168.0.1 to access their configuration options.

But what if you can’t access your Movistar router using this method? Luckily, Movistar provides the Alejandra Portal, an alternative that allows most of the basic settings and operation of the router, without having to access it directly from its IP.

With the Alejandra Portal this problem is solved since the router interface is hidden behind the Alejandra layer, which is responsible for applying the corresponding changes that have been indicated. Its user interface is more user-friendly and, above all, it is the same for all users regardless of the router model you have installed in your home or business.